Dates (SE45)

The Dates folder in Display Call History (SE45) displays the dates entered for the service call entered in the Header section.

• The Dates folder is mainly used with Estimates in Enter Service Calls (SE30); it can be used for open service calls, however this folder is intended to be used with estimates.

• The information on this folder originates from the Dates folder in Enter Service Calls (SE30).

• The information is for display purposes only and cannot be edited in SE45.

The following list defines every field on the Dates folder of SE45:

• Estimate Date - displays the date on which the estimate was issued.

• Estimated Completion Date - displays the estimated date that the service is to be completed.

• Authorization Receive Date - displays the date on which the authorization to start the service call is issued.

• Completion Date - displays the date on which service call is completed.

• Completion Time - displays the Time at which the service call is completed.

• Type of Call - displays the Call Type from the service call (SE30/Dates).

^{Display Call History (SE45/Dates)}