I3 - RMAs (SU45)

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The I3 - RMAs panel in Customer Inquiries (SU45) displays all Return Merchandise Authorizations for the Customer selected in the Header Section.

The following list defines every field on the RMA panel:

• To display details about a specific RMA in the list box, highlight the RMA line and click on the Display Details button (hover over the words 'Display Details' until it becomes a button, then click the button). The Display RMAs (IN46) window opens for the RMA highlighted.
  • Tip: Double-clicking on the RMA line in the list box automatically opens IN46.

• You can start the list box with a specific RMA by entering the RMA number into the field located in the right hand corner of the list box.

• The list box automatically displays RMAs for the current Customer (as applicable). There are 6 columns of information:
  • RMA No. - the RMA number assigned to the RMA in Return Merchandise Entry (IN67).

  • RMA Date - the Return Date entered in IN67.

  • Reference - the RMA Reference information entered in IN67.

  • RMA Amount - the RMA line extension from IN67.

  • Ship Via - the Ship Via code entered in IN67.

  • Freight Terms - the Freight Terms associated with the Customer from IM13 or entered in IN67.

^{I3 - RMAs}