C2 - Account Summary (SU45)

The C2 - Account Summary panel in the Customer Inquiries (SU45) displays the details of the record of collection for the customer along with the general credit history and current credit standing for the customer identified in the Header Section. Many of the fields on this screen are updated as invoices, orders and AR payments are received through the Enterprise system.

Note: If the customer entered in the header section is a paying office for other accounts, the shippable and outstanding order values and the sales statistics (in the record of collection file only) are for all accounts (customers) associated with the paying office (all other sales files are updated per the 'sold to' customer). Because all invoices for the chain of customers get posted to the paying office account, the credit limit, owing and remaining values also represent the chain of customers.

The following list defines every field on the Account Summary panel:

• Send Statement To... - when you hover over the phrase 'Send Statement To' it becomes a button. Clicking this button opens the 'Send To' window. Select the desired fax, printer or e-mail option and then click OK.

  The Fax, Printer or E-mail selection screen opens allowing you to enter the specific fax, printer or e-mail destination. The customer's 'Statement of Account' is automatically sent to the destination selected.

  • For more information on sending e-Mail information, click here.

  • For more information on sending fax information, click here.

• Send With Open invoices - when this check box is selected, copies of invoices with unpaid balances are submitted with the Statement of Account.

• The bottom half of the Account Summary panel includes fields with information for display purposes only. The following list provides the source of the information in each field:
  • AP Contact - the AP Contact Name and Telephone number entered in Maintain Customer Attn Master (SU18) for the current customer displays. If no Contact information has been set up for the Accounts Payable Attention Code, then this field is blank.

  • Terms - the information from the 'Terms Code' field in Maintain Customer Master (SU13/OE/AR) displays.

  • PO Required - this check box is selected if the 'Required' check box in the Purchase Order section of SU13/OE/AR is selected.

  • Delinquency Days:
    • Entered - displays the value entered in the 'Delinq. Days' field of SU13/OE/AR.

    • Calculated - displays the number of overdue days for the oldest debit balance item on the customer's account as of the current system date. If a paying office is involved, delinquency violation tests are preformed per the entered value for the paying office and the oldest debit balance item under the paying office account.

  • Paying Office - the paying office entered in SU13/OE/AR for the current customer.

  • Last Sale - the most recent invoice date for the customer or a customer in the paying office's chain.

  • Last Payment - the most recent date on which an AR payment was made.

  • Amount - the amount the current customer has paid; if they are in a credit position, the Amount has brackets around it, for example (100.00) represents $100.00 credit.

  • Sales YTD - displays sales YTD dollar value for the current fiscal year and the previous fiscal year. If the customer is a paying office then sales, in the record of collection file (ARRC) only, are for all customers in the paying office's chain; all other sales files are updated per the 'Sold To' customer code. This information is updated by Print Invoices Register (IN44).

  • High AR Balance - displays the highest Accounts Receivable balance for the customer. This information is updated by IN44.

  • Average Days to Pay - displays the average days to pay for payments up to the last period closed. This information is updated by Close AR Fiscal Period (AR89).

  • No. of Orders - displays the total number of sales orders for the current fiscal year and the previous fiscal year. This information is updated by IN44 for Direct Bills and OE32 for new orders for the 'sold to' customer and the paying office (if applicable).

  • Sales MTD - displays the sales dollar value for the current month and the next month. If the customer is a paying office then sales, in the record of collection file (ARRC) only, are for all customers in the paying office's chain; all other sales files are updated per the 'sold to' customer code. This information is updated by IN44.

  • Credit Limit - displays the value from the credit limit field in SU13/OE/AR. If a paying office is involved credit violation tests are performed per the credit limit for the paying office account.

  • Owing - displays the memo balance amount that the current customer owes. This information is updated by IN44. If a paying office is involved, then the invoices and balance owing are under the paying office customer.

  • Remaining - displays the Credit remaining once the amount owing is deducted from the Credit Limit.

  • P.D. Checks - displays the dollar value of the Post Dated checks entered in Enter Post Dated Checks (AR32)

  • Shippable - displays the shippable dollar value of all outstanding orders. If the customer is a paying office, then the shippable value is for all customers in the paying office's chain (from SUCU: SHPVAL).

  • Outstanding - displays the outstanding dollar value all orders, including back orders. If the customer is a paying office, then the outstanding value is for all customers in the paying office's chain (from SUCU: OUTVAL).

  Note: Close Sales Fiscal Period (SA89) rolls next month sales to current and rolls sales YTD, Highest AR Balance, Average Days to Pay and No. of orders for this year to last year.

^{C2 - Account Summary}