Maintain Customer Messages (SU24)

The Maintain Customer Messages (SU24) allows you to enter and maintain multiple Customer messages. These messages can be:

• Displayed to the Operator when Orders are taken, during Invoicing, or when Merchandise is returned.

• Printed on the Sales Order, Invoice, or Sales Rep Copy of the Invoice.

The following list defines every field on SU24:

• Customer - enter or select from the query a Customer for which the Message applies.

• Message No. - enter or select from the query a Message Number. Enter a number between 01 and 99.

• Display - select this check box to have the Message displayed when the current Customer is entered in the Customer field in the following programs:
  • Enter Orders/Quotes (OE30)
  • Enter Invoices/Direct Bills/Credit Notes (IN41)
  • Return Merchandise Entry (IN67)
  • Enter Cash Counter Invoices (RS41)

• Print on OE34 - select this check box to have the Message printed on Print Shipping Documents (OE34) for the current Customer.

• Print on IN42 - select this check box to have the Message printed on Print Invoices/Credit Notes (IN42) for the current Customer.

• Print on IN51 - select this check box to have the Message printed on Print Sales-Rep Copy (IN51) for the current Customer.

• Print on RS42 - select this check box to have the Message printed by the Print Invoice program for RS41. Note: This option is available only when Retail Sales has been purchased for Enterprise.

• Message - enter the message text in this field. The message can be a maximum of 1024 characters in length.

The following table outlines the functionality of each button on SU24:

Button Label	Icon	Functionality
Update		Saves the Message information entered for the current Customer.
Delete		Deletes the Message information entered for the current Customer.
New		Clears all of the fields so you can enter a new Customer and a new Message.

^{Maintain Customer Messages (SU24)}