Troubleshooting the Invoicing Folder

Here are a number of common issues:

• I've changed the Payment Preference field to an EFT (credit card) payment method, but OE30/IN41 and RS41 continue to default to 'ON ACCT'
  You must also ensure that the Terms Code assigned to this Customer on the OE/AR folder of SU13 is set up to be an 'EFT Alternative' for Order Entry/Invoicing and Retail Sales.
  • Open SU13/OE/AR folder and click the Terms Code Query. The A/R Terms Code screen opens; click on the New and the Maintain A/R Terms screen opens. Enter the Terms Code currently used by the Customer and the screen displays the set up of that code. Check the appropriate options in the EFT Alternatives section and Update the record.

• When I have Print Discount selected, the Invoice displays a different total for the line than when Print Discount is not selected
  Yes, this scenario can exist. For more details on the Print Discount field, click here.