The Time Types (SE12) program is used to define different types of labour charges. A Time Type code must be entered for each labour line entered in Enter Service Calls (SE30)/Time.

The following describes every field on the Time Types panel:

• Time Type - Enter or select from the query a time type code. You can enter a maximum of 3 characters. This is a mandatory field.

  The Time Type controls the Product Code and T.A.T. code that will be used on the invoice generated by the Invoice Listing and Creation (SE42) program.

• Time Type Description - Enter a maximum of 20 characters for the time type description. This is a mandatory field.

• Time Category - Enter or select from the query a time category. Each Time Type must be assigned to a system-defined Time Category. The pre-defined Time Categories are:
  • 1 - Field Time
  • 2 - Overtime
  • 3 - Travel
  • 4 - Down Time
  • 5 - Misc.

  Technician statistics track hours worked by the technician by time category, and can be printed by running the Technician Activity Report (SE50).

• Product - Enter a ‘Class Product’ type product code. For more information about Class Products, click here.

• TAT code - Enter or select from the query a TAT code. TAT codes are defined in Maintain T.A.T. Codes (IN02).

The following table outlines the functionality of each button on the Time Types panel:

Button Label	Icon	Functionality
Update		The Update button saves the information entered for the current record and clears all of the fields that do not contain defaults.
Delete		The Delete button deletes the current record.
New		The New button clears all of the fields that do not contain defaults without updating the current record.

^{Time Types (SE12)}