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RS41 - Delete Records
To delete a Sales Order and all of the detail lines created in RS41:
- Click Delete Record
and the following message displays: "Delete Header and all its Details? Yes/No". Verify that you have the correct record and if so, select Yes to remove the record and its details. Select No to cancel the delete request.
- When you select YES to delete the Order, the following message displays: "Is this a Customer Cancellation due to inventory availability? Yes/No". If you select Yes, the demand statistics for the Product(s) are retained for use in Purchase planning.
- If you select No, the demand is reversed and not used in Purchase planning.
Note: You cannot delete a transaction that has been printed.
- When you select YES to delete the Order, the following message displays: "Is this a Customer Cancellation due to inventory availability? Yes/No". If you select Yes, the demand statistics for the Product(s) are retained for use in Purchase planning.
