OE30 - Recalling and Deleting Records
To recall and delete a Sales Order or Quote and all of the detail lines created in OE30, follow these steps:
- To recall an Order/Quote, enter or select from the query the Order/Quote number for the transaction you want to delete in the Order field.
- If the Order you select is already scheduled and/or printed you can still delete the transaction. The following message displays: "Shipping Doc. (xx) can only be reviewed or deleted. OK/Cancel". Select OK to open the Order in OE30 or select Cancel to close the message window and clear the Order transaction number.
- Click Delete Record and for Sales Orders only, the following message displays: "Delete Header and all its Details? Yes/No". Verify that you have the correct record and if so, select Yes to remove the record and its details. Select No to cancel the delete request.
- When you select YES to delete the Order, the following message displays: "Is this a Customer Cancellation due to inventory availability? Yes/No". If you select Yes, the demand statistics for the Product(s) are retained for use in Purchase planning.
- If you select No, the demand is reversed and not used in Purchase planning.
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