Maintain Override Passwords (CC04)

Override passwords can be used to allow Operators to perform functions within Enterprise that would normally not be allowed. In this way, an additional level of security is afforded to features of Enterprise that a company may not wish all of its employees to use.

For example, a customer service manager may be provided with the appropriate password to allow orders to be released from credit hold at point of order entry or at point of sale. A new retail store clerk, however, may not know the password, and therefore must have the manager release a Sales Order that would normally have gone on credit hold.

Override passwords may be maintained as frequently as is desired by the company to maintain the required security level.

The following is a list of the Enterprise programs where optional override passwords may be used:

Selector Option Usage
IM13 99 UPC Code
OE30 33 Order Qty not Standard Ship Pack
OE30 99 Below Minimum Order Hold
OE30 99 Credit Limit Order Hold
PI01 00 Modify Warehouse PI Control Record
PI19 00 Abort Physical Count
RS41 99 Credit Limit Order Hold
SE30 99 Credit Limit Service Call Hold
SU13 00 Order Value Discount for the Year

 
Back