Attention Codes (SU09)

Index
Attention Codes (SU09)-Search Criteria/Grid
Attention Codes (SU09)-Details Page
Create New Attention Codes (SU09)

 
The Attention Codes (SU09) are defined in SU09 and are assigned to Customers or Prospects in Customer Attention Master (SU18). Attention Codes are used on Mailing labels created by Print Customer Listings (SU15) in PointForce Enterprise.

The following Attention Codes are predefined in iTopia and cannot be deleted at any time, however, the Mailing Attention Titles can be modified as required:

  • 1 - Head of A/P
  • 2 - Purchasing
  • 3 - President

Note: The ability to create and update information in Attention Codes (SU09) is controlled by the permissions (create, read, update and delete) assigned to the resource within the role. This help topic assumes that you have the appropriate permissions to create and update records in Attention Codes (SU09). For more information, see Role Master-Permissions.

The following fields are available on the Attention Codes (SU09) view and are based on the order in which they appear in the grid on the search page:

  • Company Number - every record in the PointForce iTopia SQL database includes the Company Number. When reviewing the results from your search, the Company Number will display for all Customer records. Note: You cannot modify the Company Number field in the grid.

  • Mailing Attention Code - displays the 1 character Attention Code. You cannot modify this field in the grid.

  • Mailing Attention Title - displays the Title associated with the Attention Code. You can edit the information in the grid by double clicking on the appropriate cell. Once you make the changes, click on the check mark to update the information or you can click on the 'x' to cancel the change request. The Title can be a maximum of 20 alpha numeric characters in length.

For information on the functionality of each button on the Attention Codes(SU09) Search Criteria Results/Grid page, click here .

 

Attention Codes (SU09) - Details Page

When you click on the View Record Details icon Detail for a specific record on the Attention Codes (SU09) Search Results/Grid page, the Attention Codes Detail page opens for that record.

The following list defines every field in the Details page:

  • In the Main Context section, the Company Number and Mailing Attention Code display as reference information for the detail record you are viewing.

  • Mailing Attention Title - displays the Title associated with the Attention Code. The Title can be a maximum of 20 alpha numeric characters in length. For example, you can enter a Title of 'Chief Financial Officer' and when the Mailing Label prints from SU15 for this Attention Code, the Title 'Chief Financial Officer' displays following the Customer's address.

    • You can edit the information in this field for all Attention Codes, including the predefined Attention Codes (1, 2 and 3 are predefined).

  • Creator - displays the user id of the user logged into the system when the Attention Code record was created.

  • Time Created - displays the date and time at which the Attention Code record was created.

  • Modifier - displays the user id of the user logged into the system when this Attention Code record was last updated.

  • Last Change - displays the date and time at which the Attention Code record was last updated.

For information on the functionality of each button on the Attention Codes(SU09) Details page, click here.

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