Lead Activity Notes - Review
The Lead Activity Note - Review view displays a listing of Lead Activity Notes for all Leads. The information contained in this view is for information purposes only and cannot be edited.
- Lead Activity Notes are created through the Lead Activity view.
- The Activity Notes-Review view allows you to access the Lead Activity Notes from the menu without going through the Account Activity view.
The following fields are available on the Lead Activity Notes - Review view and are based on the order in which they appear in the grid on the search page:
Note: You cannot edit any of the fields on the Search Criteria/Grid page or on the Details page.
- Company - every record in the PointForce iTopia SQL database includes the Company Number. When reviewing the results from your search, the Company Number will display for all Lead Activity Note records.
- Lead Name - displays the full Lead name.
- CRM Note Category - displays the CRM Note Category entered when the Activity Note was created.
- Note Text - displays a portion of the Note Text entered for the activity.
- Note Number - displays the system generated Activity Note number.
For information on the functionality of each button on the Lead Activity Note - Review Search Criteria Results/Grid page, click here.
Activity Note Review - Details Page
When you click on the View Record Details icon for a specific record on the Lead Activity Notes - Review Search Results/Grid page, the Lead Activity Notes - Review Detail page opens for that record.
The following list defines every field in the Details page:
Note: You cannot edit any of the fields on the Details page.
- In the Main Context section, the Company Number, Note Number, Activity Key and Lead Key display as reference information for the detail record you are viewing.
- In the General Info section:
- Lead Name - displays the Lead Name assigned to the activity.
- CRM Note Category - displays the CRM Note Category entered when the Lead Activity Note was created.
- Note Text - displays the Note Text entered for the activity.
- In the System section:
- Creator - displays the user id of the user logged into the system when the record was created.
- Date/Time Created
- displays the date and time at which the record was created.
- Modifier - displays the user id of the user logged into the system when this record was last updated.
- Last Change - displays the date and time at which the record was last updated.
There are also several Related views displayed at the bottom of the details page:
- Lead Notes
- Lead Activity
- Lead Areas of Interest
- Lead Campaign
- Lead Trade Show
- Lead Activity Notes
For information on the functionality of each button on the Lead Activity Notes - Review Details page, click here.
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