Creating a CRM Campaign Manager

In CRM Campaign Manager view, you can create a record from the Search Criteria/Grid page or from the Details page. If your user id has the correct permissions to create a new Campaign Manager, a Create button displays on both of these views in iTopia.

  • Note: The ability to create new records is controlled by the permissions assigned to the resource within the role. Specifically, the CRM Campaign Manager resource assigned to your role must include the 'Create' operation.

Creating a new Campaign Manager record:

  1. From either the Search Criteria/Grid page or the Details page, click on Create.

  2. The CRM Campaign Manager/Create window opens. Here is an example of the fields displayed on the Create page:

    Create

    • Enter or select from the lookup Lookup a Company Number in the Company field. Enter the number of the current company in which you are working. This is a mandatory field.

    • Enter the new CRM Campaign Manager name. You can enter up to 20 characters. Each CRM Campaign Manager must be assigned a unique code.

  3. When all of the information is entered, click Continue to continue creating the new record.

    Note: If you enter an existing Company/CRM Campaign Manager combination and click Continue, the details page for that combination open in edit mode.

  4. The CRM Campaign Manager-Detail page opens for the new record.

    • Description - enter the full description/name of the CRM Campaign Manager. You can enter up to 128 characters in this field. This is a mandatory field.

    • Office Phone - enter the office telephone number associated with the CRM Campaign Manger. You can enter up to 20 characters in this field. This is not a mandatory field.

    • Cellular Phone - enter the cellular telephone number associated with the CRM Campaign Manager. You can enter up to 20 characters in this field. This is not a mandatory field.

    • Email Address - enter the Email Address associated with the CRM Campaign Manager. You can enter up to 64 characters in this field. This is not a mandatory field.

  5. When all of the information is entered, click Submit or Save.

    • When you click Save, all of your changes are saved and you remain on the CRM Campaign Manager-Details page. Once you click Save, and the record is successfully created, the Submit button also displays on the Details page. If you click Submit, the changes are saved and you are returned to the Create page where you can enter another new CRM Campaign Manager.

    • TIP: If you decide that you do not want to create the current record, you can abort the process by clicking Close or Return to Search Page icon. The following message displays: "Are you sure you want to navigate away from this page? Any changes will be discarded. Click OK to continue, or Cancel to stay on the current page. OK/Cancel". Only changes made prior to the record being updated using the Save or Submit action buttons will be discarded.

  6. Repeat these steps until all of the CRM Campaign Managers are set up.

 
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