Creating a New Attention Code

In Attention Codes (SU09), you can create a new record from the Search Criteria/Grid page or from the Details page. If your user id has the correct permissions to create a new Attention Code, the Create button displays on both of these views in iTopia.

  • Note: The ability to create a new Attention Code in iTopia is controlled by the permissions assigned to the resource within the role. Specifically, the Attention Codes (SU09) resource assigned to your role must include the 'Create' operation.

Creating a new Attention Code:

  1. On the Attention Code (SU09) view, from either the Search Criteria/Grid page or the Details page, click on Create.

  2. The Attention Code/Create window opens. Here is an example of the fields displayed on the Create page:

    Create

    • Enter or select from the lookup a Company Number . Enter the number of the current company in which you are working. This is a mandatory field.

    • Enter the new Mailing Attention Code which can be a maximum of 1 alpha numeric character in length. Codes 1, 2 and 3 are predefined by Tecsys and can be edited as required.

    When all of the information is entered, click Continue to continue creating the new Attention Code. Note: If you enter a Company/Mailing Attention Code combination that already exists and click Continue, the record will open in edit mode.

  3. The Attention Codes (SU09)-Detail page opens for the new Attention Code record. The Mailing Attention Title field is mandatory.

    For details on the information required in every field, please see the field descriptions outlined in the Attention Code (SU09) topic.

  4. When all of the information is entered, you can click Submit or Save:

    • When you click Save, all of your changes are saved and you remain on the Attention Codes (SU0918)-Details page.

    • TIP: If you decide that you do not want to create the current record, you can abort the process by clicking Close or Return to Search Page icon. The following message displays: "Are you sure you want to navigate away from this page? Any changes will be discarded. Click OK to continue, or Cancel to stay on the current page. OK/Cancel". Only changes made prior to the record being updated using the Continue, Save or Submit action buttons will be discarded.

    • When you click Submit, all of your changes are saved and you are returned to the Create page where you can enter another new Attention Code or edit an existing record.

 
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