Troubleshooting the Invoice Register (IN44)

If you pre-authorize a sales order in one Warehouse (01), but invoice and authorize the order in a different Warehouse (02), the pre-authorization and authorization will NOT print on the Payment Authorization Log for the Invoice Register of the invoiced Warehouse (02).

For example, you create an order for Warehouse 01 and pre-authorize it. You then create an invoice for the order using Warehouse 02 and authorize it.

  • When you run the invoice cycle (IN42/43/44) for Warehouse 02, the Invoice Register includes the EFT Register for the invoice BUT does not include the Payment Authorization Log.

  • When you run the invoice cycle for Warehouse 01, the Invoice Register includes the Payment Authorization Log (which displays the pre-authorization and authorization for the order), BUT does not include the EFT Register for the invoice (already updated for Warehouse 02).

 

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