Customer Ship To Address (SUSH.SU14)

The Customer Ship-To Addresses (ibis_sush) view allows you to maintain alternate ship-to addresses for customers and prospects. The ship-to addresses entered here are used as an alternate shipping points for the customer or prospect.

• You can select alternate ship-to addresses from the ship to field in the following programs:
  • Order and Quote Entry (ibis_oe30)
  • Invoice Direct Bill and Credit Note Entry (ibis_in41)
  • Retail Cash Counter Invoice Entry (rs41)

• Note: If the ship-to code is assigned to a record in the following programs, the ship-to record cannot be deleted:
  • Summary Invoicing Cost Centers (ibis_si01)
  • e-Commerce Contact Reference Entry (ibis_ec31) (TIP: The Customer Contact Accounts (ibis_su20) view can be used to determine the records in EC31 that are associated with the ship-to record.)

The following list defines every field available in the customer ship-to address (sucu) table in alphabetical order:

• Address 1 - enter the street and number associated with the ship-to address to a maximum of 40 characters.

• Address 2 - enter additional address information such as unit number or rural route associated with the ship-to address to a maximum of 40 characters.

• Address Map - a visual representation of the address using Google Maps®. The map is fully interactive; as such, it can be panned, zoomed, and so on. This field displays in a different manner depending on the page you are viewing:
  • On the search results page, the address map is a link. When you click on this link, the "Google Maps" website for the current address automatically launches.

  • On the details page, the address map automatically displays for the current address.

• City - the city associated with the record that you are creating, maintaining, or attempting to retrieve.

• Company - the company field is available when you create a new ship-to address record. The company defaults to the company assigned to your user id in the Session Parameters view. You can change the default company during the ship-to address creation process only. Once the record is created, the company to which the record is associated displays in the General section (at the top of the view).

• Country - the country code associated with the record that you are creating, maintaining, or attempting to retrieve. This field is validated against the Countries (ibis_cccou) table.

• Created By - displays the name of the user who created the record you are viewing or maintaining. May not be overridden.

• Created On - displays the date on which the record that you are creating or maintaining was created. May not be overridden. May also represent the creation date of the records you are attempting to retrieve.

• Customer Code - enter or select from the look up the customer code for which the alternate ship-to address is being added. This field is only available when you create new ship-to address records. Once the record is created, the customer to which the ship-to address record is associated displays in the General section (at the top of the view).

• Modification Counter - this field is not maintainable. The date and time the record was last modified.

• Modified By - this field is not maintainable. The user or system process that last modified the record.

• Modified On - this field is not maintainable. The date on which the record was last modified.

• Name - enter the name assigned to the ship-to code. The name can be a maximum of 30 alpha numeric characters in length.

• Open Outlook Contact - this icon, when clicked, automatically opens Outlook contacts for the selected record if you have exported the record to Outlook using the Export to Outlook Contacts option. Otherwise, the message 'Outlook: item not found. OK' displays. For more information about exporting records to Outlook contacts, please see the Button Functionality on the Search Results topic.

• Outlook Category - displays <CRM> for every customer. This field is reserved for internal TECSYS use.

• Postal/Zip Code - the postal code or zip code. For Canadian addresses, the postal code field automatically converts to upper case. The postal code displays exactly as keyed, therefore be sure to enter the postal code with a space between the first group of 3 alpha numeric characters and the second group of 3 alpha numeric characters, for example H0H 0H0.

• Province/State - enter or select from the look up the province or state. This field is validated against the States and Provinces (ibis_cccoustapro) table. Note: Once the province or state is entered, the country field automatically displays the associated country.

• Sales Rep 1 - enter or select from the look up the sales rep code assigned to the ship-to record. This field is validated against the Sales Representatives (ibis_sap) table.

• Ship To - enter an alternate ship to code for the customer. You can enter a maximum of 6 alpha numeric characters in this field. You can change the ship-to code during the creation process only. Once the record is created, the ship-to code displays in the General section (at the top of the view).
  • When entering an order in Order and Quote Entry (ibis_oe30), Invoice Direct Bill and Credit Note Entry (ibis_in41) or Retail Cash Counter Invoice Entry (ibis_rs41), a message automatically displays identifying that an alternate ship-to code is available.

  • Note: Ship-to records prefixed by WRS indicate the record was created when a cart, created and checked out via e-Scan, contained a ship-to address for the new customer. For more information on e-Scan, see the e-Scan Overview topic.

• Tax Group - enter or select from the look up a tax group for the ship-to record. This is a mandatory field. This field is validated against the Invoice Tax Groups (ibis_in06) table.
  • For more information, please see the Tax Set Up Overview topic.

• Telephone - the telephone number appears exactly as entered on the customer record. Be sure to include the area code and dashes.

• Zone - the zone field is for use with Order Management. This field is set to default to 'default'.

For the functionality of each action (i.e. button) available on this view, refer to the About the Actions topic.