Contracts

The Contract (CT) module, along with the Service (SE) module, is designed to meet the needs of a variety of distributors and repair organizations. These modules work well in environments where products are returned for repair or warranty work and there is a need to track this work, or for an extensive operation with technicians in mobile vans carrying inventory and visiting customers.

The Contract module allows you to create contracts, configure billing programs, establish preventative maintenance schedules and manage contract renewals. The Service module allows for the creation, dispatch, tracking, and billing of service work orders. Work orders can be performed as a part of a contract, or can be done on a time and materials basis. Parts, time and other changes can automatically generate warranty claims. The Service System also comes with a series of reports to track performance and efficiency of the service department.

The programs within the Contract module are fully integrated with the inventory control, purchasing, invoicing, sales analysis, accounts receivable, and credit management systems.

For more information on the programs in the CT module, click on the links above.