Delinquency Days Diagnostics (AR71)

The Delinquency Days Diagnostics (AR71) program is run on demand to preserve the integrity of each Customer's delinquency status. The program cycles through all active Customers (i.e. not flagged for deletion) and examines all DEBIT items looking for the one with the oldest due date. That date, which is stored by Customer, is compared to the system date to determine a Customer's delinquency status. New Orders or released back orders can be put on delinquency hold accordingly.

The 'Date of Oldest Debit Item' is dynamically updated by Post Cash Receipts/Adjustments (AR30) and Print Cash Receipts/Adjustments (AR31) whenever payments/adjustments are posted but running this diagnostic periodically ensures that the date stored is accurate and will protect against false delinquency holds. Any discrepancies are corrected and reported on the Delinquency Days Diagnostic Report (AR72).

The following list defines every field in AR71:

• Date the Diagnostic was Last Run - displays the date on which AR71 was last run. This field is for information purposes only.

• Diagnostic Completed - when this check box is selected, the last Diagnostic was completed in full, i.e. was not cancelled part way through. While the Diagnostic program is running, you have the option to Cancel. This field is for information purposes only.

When you are ready to run the Diagnostic, click Start. A progress window opens and displays the progress of the Diagnostic, and allows you to Cancel as required.

AR71 automatically closes when the Diagnostic is complete (or when Cancel is selected).

^{Delinquency Days Diagnostics (AR71)}