Troubleshooting IC50:

Here are some common issues:

  • Why can't I adjust the inventory for a product?
    If you are using an Elite WMS warehouse, defined in CC00/Warehouse Management Interface, and the product has not been received through Elite WMS, you cannot adjust the inventory for the item. You can only perform a 'cost' adjustment.

    • You will receive the following message when you try to adjust the inventory for the item: "This product has no history, no stock adjustments will be allowed. Cost adjustments are still available. OK".

    • Click OK to close the message window.

  • Why do I get the following message: "You do not have access to * type adjustments."
    This indicates that your user ID does not have access to the selected inventory adjustment type. To correct this, go to Inventory Adjustment Codes (IM03) to assign the adjustment code to your user ID.