Deposits in Retail Sales

This document explains what happens when customers leave a deposit for backordered merchandise at the Cash Counter, which is allowed for sales made using program RS41. The eligible Payment Types for Payment 1 on the original transaction are: Cash, Check, EFT (Credit Card). Deposits are not applicable to sales put On Account in RS41. Possible scenarios are:

  1. A Cash sale is part shippable and part on backorder. In this example, No deposit is collected for the back ordered portion.

    Example: Shippable Value = 100, B/O Value = 50

    • In Payment 1, select Payment Method and enter Amount Tendered = 100 (the shippable value).
    • A backorder will be retained in the system until released, shipped and invoiced via IN41, at which time the Payment Method for the back ordered portion ($50) can be selected.
    • The back order can be put On Account or paid by Credit Card.

  2. A Cash sale is part shippable and part on back order. A deposit is left to cover the back ordered portion.

    Example: Shippable Value = 100, B/O Value = 50

    • In Payment 1, select Payment Method and enter Amount Tendered = 150 (full amount of the sale).
    • In Payment 2, select Deposit and enter Amount Tendered = 50 (back order portion of the sale).
    • A Payment on Account will be automatically posted to the customer's account for the deposit. The reference number assigned to the POA is 'P' plus the sales order number.
    • A back order is retained in the system until released, shipped and invoiced via IN41, at which time the Payment Method for the back ordered portion can be selected.
    • The backorder should be put On Account; an invoice will be posted to the customer's account to be matched up to the POA in AR30.

  3. A Cash Sale is totally back ordered. A partial deposit is required.

    Example: Shippable Value = 0, B/O Value = 100 20% deposit required

    • In Payment 1, select Cash or Check Payment Method and enter Amount Tendered = 20 (amount of the deposit).
    • In Payment 2, select Deposit and enter Amount Tendered = 20 (deposit portion of the sale).
    • A Payment on Account will be automatically posted to the customer's account for the deposit. The reference number assigned to the POA is 'P' plus the sales order number.
    • A back order is retained in the system until released, shipped and invoiced via IN41, at which time the Payment Method for the back ordered portion can be selected.
    • The back order should be put On Account; an invoice will be posted to the customer's account to be matched up to the POA in AR30.

  4. A Cash Sale is totally back ordered. Full deposit is required.

    Example: Shippable Value = 0, B/O Value = 100 $100 deposit required

    • In Payment 1, select Cash or Check Payment Method and enter Amount Tendered = 100 (amount of the deposit).
    • In Payment 2, select Deposit and enter Amount Tendered = 100 (deposit portion of the sale).
    • A Payment on Account will be automatically posted to the customer's account for the deposit. The reference number assigned to the POA is 'P' plus the sales order number.
    • A back order is retained in the system until released, shipped and invoiced via IN41, at which time the Payment Method for the back ordered portion can be selected.
    • The back order should be put On Account; an invoice will be posted to the customer's account to be matched up to the POA in AR30.

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