Ship To Rules for Tokenized Credit Card Payments

When an order/invoice is created using a tokenized credit card, the tokenized credit card is tied to the customer and the ship to.

The following rules apply when you change the Ship To on an order/invoice created with a tokenized credit card in payment 1 or 2:

  • If a tokenized credit card is selected for an alternate ship to address and the ship to is changed to another alternate ship to, Manual Ship To or 'Same' before the transaction is pre-authorized/authorized, the following warning message displays:

    • If you select No, the message window closes and the payment option remains unchanged.

    • If you select Yes, the message window closes and the EFT information for the tokenized credit card clears on the Total folder.

  • If the tokenized credit card has already been pre-authorized (OE30) or authorized (IN41/RS41), the ship to field is disabled on the General folder. The tokenized payment must be reversed before the ship to can be changed.

 

Back