e-Scan HTML Email Notification Guide

Setting up Email Notification(s): Using specific HTML Objects in EC03 or messages in CC82, you can customize the email messages and associated attachments that are sent to customers for:

  • Cart quotation
  • Cart confirmation
  • Web registration notification
  • Web registration confirmation

  1. Email:

    Use the following HTML Objects in EC03 to make basic changes to the email that is created for:

    1. Cart quotation:
      • CART QUOTE SIMPLE MSG OPEN
      • CART QUOTE SIMPLE MSG CLOSE

    2. Cart confirmation:
      • CHECKOUT CONFIRMATION OPEN
      • CHECKOUT CONFIRMATION CLOSE

    3. Web Registration notification:
      Note: There are no EC03 records to maintain for Web Registration notification.

    4. Web Registration confirmation:
      • GENERATION CONFIRMATION OPEN
      • GENERATION CONFIRMATION CLOSE

    There are a number of lines in the body of the cart quotation email message can only be modified using CC82:

    1. Cart quotation:

      ccemailcart.00  - Salutation
      ccemailcart1  - Subject
      ccemailcart.01  - Shopping Cart Number
      ccemailcart.02  - Grand Total
      ccemailcart.03  - Customer Account
      ccemailcart.04  - Company Name
      ccemailcart.05  - Cart Comments
      Message library records used in the HTML email attachment:
      ccemailcart1  - Cart Quotation
      ccemailcart2  - Sub Total
      ccemailcart3  - Cart Number
      ccemailcart4  - Bill To
      ccemailcart5  - Ship To

      There following of lines in the body of the following email messages can only be modified using EC03:

    2. Cart confirmation:

      CCCARTCONF.PVX01  - Subject
      CCCARTCONF.PVX02  - Shopping Cart Number
      CCCARTCONF.PVX03  - Grand Total
      CCCARTCONF.PVX04  - Customer Account
      CCCARTCONF.PVX05  - Company Name
      CCCARTCONF.PVX06  - Cart Comments

    3. Web Registration notification:

      CCGENCUSNOT.PVX01  - Subject
      CCGENCUSNOT.PVX02  - Header paragraph
      CCGENCUSNOT.PVX03  - Customer Account
      CCGENCUSNOT.PVX04  - Contact name
      CCGENCUSNOT.PVX05  - Ship to code
      CCGENCUSNOT.PVX08  - Shopping Cart
      CCGENCUSNOT.PVX06  - Regards line
      CCGENCUSNOT.PVX07  - Footer instruction

    4. Web Registration confirmation:

      CCGENCUSCONF.PVX01  - Subject
      CCGENCUSCONF.PVX02  - Salutation
      CCGENCUSCONF.PVX03  - Shopping Cart Number
      CCGENCUSCONF.PVX04  - Grand Total
      CCGENCUSCONF.PVX05  - Customer Account
      CCGENCUSCONF.PVX06  - Company Name
      CCGENCUSCONF.PVX07  - Cart Comments

  2. Attachment to the Email:

    Use the following HTML Objects in EC03 to make 'basic' changes to the attachment that is created for the Cart Quotation, Cart Confirmation and Web Registration Notification:

    • CART QUOTE CSS
    • CART QUOTE HEADER CONTENT
    • CART QUOTE DISCLAIMER
    • CART QUOTE FOOTER

    Note: The same HTML Objects are used for both the quote and confirmation transactions. The word "quote" or "quotation" is dynamically changed to "confirmation" and vice versa depending on the transaction used.

    In addition to the 'basic' changes listed above, you can make 'advanced' changes by modifying the following HTML Objects:
    (Caution: this is only recommended if you have a good understanding of HTML)

    • CART QUOTE BODY OPEN
    • CART QUOTE HEADER OPEN
    • CART QUOTE HEADER CLOSE
    • CART QUOTE DETAILS OPEN
    • CART QUOTE DETAILS CLOSE

 
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