Customer Recode Merge Execution (RM85)

The Customer Recode/Merge Execution (RM85) program recodes/merges Customers and Prospects previously entered in Customer Recode/Merge Entry (RM84). Once started, this program must run to completion.

Caution: RM85 should be run ALONE. Files throughout the system are affected.

Note: For details on merging customers that have tokenized credit card records in Customer/ShipTo for EFT Tokenization (AR05), click here.

Using RM85:

1. The Start option allows you to start the Customer recode/merge update. You should run RM85 when no other programs are running. The re-coding and merging of customer information affects most of the applications in the system. As the RM85 runs a progress bar displays to indicate which file are updating.
   Note: Various files are checked to ensure that any programs that involve Customer information are completed. A message displays for any program that must be completed prior to running the 'Start' mode which identifies the program and/or warehouse.

   Note: Running RM85 while other programs are running can cause unpredictable damage to your data. This damage may not be recoverable.

2. To close RM85, press Escape or click on the 'X' in the top right corner of the window.

^{Execute Customer Recode/Merge (RM85)}