PointForce iTopia Hardware & Software Requirements

Important Note: You may require further consultation on the content of this document. You may not have the in-house expertise or the time to apply the instructions included with this document. Either way, Tecsys can help: just contact our support team at SMBSupport@Tecsys.com with a brief description of your issue(s) and one of our technical specialists will contact you directly.

This document is designed for the following version of PointForce Enterprise/iTopia:

  • PointForce Enterprise version 7.0 with iTopia 9.1

Server Configuration

  1. Server configuration for PointForce Enterprise/iTopia on SQL server:

    PointForce Enterprise/iTopia SQL Server OS/Software
    • Intel 6 Core Xeon @ 2.4 GHz (or faster)
    • Minimum 32 GB of memory
    • SAS RAID Controller with 256 MB of Cache (or more)
    • 15k RPM SAS Hard Drives RAID 1 or 10 Minimum array of 600 GB
    • 10/100/1000 Network Card (can be on-board)
    • Recommended: Redundant Power Supply
    • Minimum of 5 x 1TB USB 3.0 External hard drives (for backup)
    • 1500 VA UPS
    • Microsoft Windows 2012 Standard 1 CAL per user

    • Microsoft SQL Server 2008r2/2012/2014 1 CAL per user

    • Open File Solution Backup Software Recommended Backup Assist

    • ProvideX PXPLUS2014 (12.5)

  2. Server Configuration for PointForce Enterprise on a Linux server with PointForce iTopia on SQL:

    PointForce Enterprise OS/Software
    • Intel 6 Core Xeon @ 2.4 GHz (or faster)
    • Minimum 8 GB of memory
    • SAS RAID Controller with 256 MB of Cache (or more)
    • 15k RPM SAS Hard Drives RAID 1 array of 300 GB
    • 10/100/1000 Network Card (can be on-board)
    • Recommended: Redundant Power Supply
    • 1500 VA UPS
    • Gigabit network port required
    • Red Hat Enterprise Linux Version 6

    • Backup Software Recommended Microlite Backup Edge

    • ProvideX PXPLUS2014 (12.5)
    PointForce iTopia/SQL Server OS/Software
    • Intel 6 Core Xeon @ 2.4 GHz (or faster)
    • Minimum 32 GB of memory
    • SAS RAID Controller with 256 MB of Cache (or more)
    • 15k RPM SAS Hard Drives RAID 1 or 10 Minimum array of 600 GB
    • 10/100/1000 Network Card (can be on-board)
    • Recommended: Redundant Power Supply
    • 1500 VA UPS
    • Gigabit network port required
    • Minimum of 5 x 1TB USB 3.0 External hard drives (for backup)
    • Microsoft Windows 2012 Standard 1 CAL per user

    • Microsoft SQL Server 2008r2/2012/2014 1 CAL per user

    • Open File Solution Backup Software Recommended Backup Assist

    • Run client update (client software has to be installed on the SQL server)

    Note: The servers (Linux/SQL) can be virtual servers.

Workstation Software

  • O/S Microsoft Windows 7, 8 and 10

  • Internet Explorer 11 and higher or Chrome 36 and higher

  • Microsoft Excel required for Export to Excel features, mail merge and photo quotes
    • Microsoft Office 2010, 2013, 2016

Network

  • VPN access to the servers is required for support purposes. Supported VPNs:

    • Microsoft SSTP
    • Cisco AnyConnect
    • Forticlient-SSL
    • Juniper-SSL
    • OpenVPN

  • SSL Certificate for iTopia:
    • iTopia requires a secure connection (HTTPS). The IIS install on the iTopia server will require a Secure Socket Layer (SSL) certificate. For example: itopia.mycompany.com

  • Internet Connection*:
    • Minimum recommended connection for a web server based application is a dedicated 1 Mb/s connection (e.g., a T1).
    • Consider upload speed versus download speed. The upload speed is usually much slower than the download speed. Remote users will be relying on the upload speed.
    • * A special footnote on the Internet Connection recommendations:
      • Many so-called 'high speed internet connections' are in fact capable of performing faster than the old standard of a dedicated T1 connection. You can use whatever kind of Internet connection you like at your organization, such as DSL, Cable or a dedicated connection such as a T1. As we cannot control the performance of any shared Internet connection, especially if it is not designed for a significant amount of output traffic, we are only able to suggest that if our applications have access to a dedicated T1 connection, a connection that no other applications were using, they would perform well.

 
Back