IN41 - Lot/Serial Rules for Adding/Deleting Dir Bill, RMA, Auto Credit & Manual Entry

This topic is designed to provide you with additional information on the Rules associated with Lot & Serial Controlled Products.

  1. Assumption: You are working with a Product in IN41 that is set up in IM13 as Lot or Serial Controlled at time of 'Receipt' and Committed at time of 'Invoice' OR 'Order'.

    • Direct Bills:

      • You must enter an equal number of Serial Numbers as the Shippable quantity for the Product entered. If you enter more OR less than the To Ship quantity, the following message displays: "The commitment entered is different from the quantity to invoice. Delete the invoice line? Yes/No".

        • If you select Yes, the 'Commit Lot/Serial Numbers' window closes and the line is deleted from the Invoice.

        • If you select No, the message window closes and you must add or remove Serial Numbers to match the Shippable quantity.

    • Invoicing Orders created in OE30:

      • You must enter an equal number of Serial Numbers as the Shippable quantity for the Product entered. If you enter less than the To Ship quantity, the following message displays: "The commitment entered is less than the quantity to ship. Backorder the difference of (x)? Yes/No".

        • If you select Yes, the 'Commit Lot/Serial Numbers' window closes. Once you update the line, the B/O and To Ship fields are adjusted.

        • If you select No, the message window closes and you must add Serial Numbers to match the Shippable quantity on the 'Commit Lot/Serial Numbers' window.

      • If you enter more Serial Numbers than the To Ship quantity, the following message displays: "The Commitment entered exceeds the quantity to ship. Add the difference of (x) to the order? Yes/No".

        • If you select Yes, the Order and To Ship quantities are automatically updated.

        • If you select No, the message window closes and you remain on the 'Commit Lot/Serial Numbers' window to make the necessary adjustments.

  2. Assumption: You are working with a Product in IN41 that is set up in IM13 as Lot or Serial Controlled at time of 'Invoicing' and Committed at time of 'Invoice' OR 'Order'.

    • Direct Bill or Invoice (Sales Order from OE30):

      • You must commit an equal number of Serial Numbers as the Shippable quantity for the Product entered. The 'Commit Lot/Serial Numbers' window will not allow you to exit until these values are balanced.

      • If you want to change the Shippable Value of the Serialized Product, you must first commit the same number of Serial Numbers as the To Ship value. Once the 'Commit Lot/Serial Numbers' window is closed, you can recall the line and make the necessary adjustments for back ordered and shippable quantities. The 'Commit Lot/Serial Numbers' window reopens allowing you to add or delete Serial Numbers as required.

        • If you are creating a Direct Bill in IN41 and you delete the entire line, the following message displays: "Is this a customer cancellation due to availability? Yes/No". Select Yes if the Customer is cancelling due to availability or select No if the Customer is cancelling for other reasons. The line is deleted from Direct Bill.

        • If you are Invoicing a Sales Order created in OE30, and you try to delete the entire line, the following message displays: "Product Order Lines cannot be deleted while Invoicing! Set quantities to 0. OK". Click OK to close the message window. To delete the Order line, change the To Ship quantity to zero. When you Update the line, the following message displays: "Is this a customer cancellation due to availability? Yes/No". Select Yes if the Customer is cancelling due to availability or select No if the Customer is cancelling for other reasons. The line is has a To Ship quantity of zero on the Invoice.

      • While on the 'Commit Lot/Serial Numbers' window, if you re-enter a Serial Number that is already assigned to the current or an existing Order, the following message displays: "This serial number was already used -- are you sure you wish to use it again? Yes/No". Select Yes to reuse the Serial Number or No to cancel the request.

      • Note: The Serqty field in the Header section of the 'Commit Lot/Serial Numbers' window is updated only if the Serial Numbers are for Serial Controlled Products that are Received at the time of Invoicing.

      Note: For Warehouse Transfers (TAT codes WHS and TRN), Serial Numbers for Products Serialized at Invoicing cannot be entered in IN41.

  3. Assumption: You are working with any type of credit: Auto Credit, RMA Credit or a Manual Credit Note.

    • You are working with a Product in IN41 that is set up in IM13 as Lot or Serial Controlled at the time of 'Invoicing' and Committed at the time of 'Invoice':

      • When the 'Commit Lot/Serial Numbers' window opens, the Bin/Lot/Serial button is not available and the Bin Location field is also unavailable.

      • Once a Credit Note is created, you can edit the number of Serial Numbers that you want to commit prior to opening the 'Commit Lot/Serial Numbers' window by adjusting the To Ship quantity.

      • Once the 'Commit Lot/Serial Numbers' window opens, you cannot alter the number of Serial Numbers to commit. You will not be able to close the 'Commit Lot/Serial Numbers' window unless the number of Serial Numbers committed equals the To Ship quantity.

      • If you delete a Serial Number on the 'Commit Lot/Serial Numbers' window and then try to enter a Serial Number that was not on the original Invoice, the following message displays: There is no record of a sale to this customer. Continue? Yes/No". Select Yes to accept the committed Serial Number, or select No to cancel the request.

    • You are working with a Product in IN41 that is set up in IM13 as Lot or Serial Controlled at the time of 'Receiving' and Committed at the time of 'Order Entry' or 'Invoicing':

      • If you try to increase or decrease the number of committed Serial Numbers on the 'Commit Lot/Serial Numbers' window, the following message displays: "The commitment entered is different from the quantity to invoice. Delete the invoice line? Yes/No". Select Yes to delete the line from the Invoice or select No to cancel the deletion.

  4. This section contains information on Multi-bin Warehouses:

    • Direct Bill or Credit Note in IN41:

      • When a Product is entered in IN41 for a Multi-bin Warehouse and there is no stock in the first bin the system checks, the following message displays: "No available stock for product in this bin/lot/serial. OK". Click OK to close the message window.

      • If you select a bin in which the Product has never been received, the following message displays: "This product is not available. OK". Click OK to close the message window.

      • Once a bin is selected that does contain stock for the entered Product, the 'Available' quantity in the bin displays on the 'Commit Lots/Serial Numbers' window. If the quantity in the selected bin is less than the Shippable quantity, the full quantity in the bin displays in the 'Commit' field. If the quantity in the selected bin is greater than the Shippable quantity, the Shippable quantity displays in the 'Commit' field.

      • You can select any bin that contains the entered Product but the total Commit quantity must equal the Shippable quantity. If the Commit quantity is greater or less than the Shippable quantity, and you try to close the 'Commit Lots/Serial Numbers' window, the following message displays: "The commitment entered is different from the quantity to invoice. Delete the invoice line? Yes/No". Select Yes to delete the line or select No to return to the 'Commit Lots & Serial Numbers' window.

    • Credits (Auto Credit, RMA or Manual) in IN41:

      • When a Credit is created for a Multi-bin Warehouse, the Product automatically returns to the bin set up the 'Credit Notes Rec Bin/Loc' field in Company Control Initialization (CC00/Multi-Bin Warehouse Control).

      • The Bin/Lot/Serial button is not available on the 'Commit Lots/Serial Numbers' window when creating a Credit Note.

      • You must accept the default return bin or delete the record and select the desired bin(s) to return the stock. The bin selected does not necessarily need to be a bin where the Product was previously stored. The commit quantity should be entered as a negative when creating a Credit Note.

      • If you enter a quantity that is not equal to the Shippable quantity, the following message displays: "The commitment entered is different from the quantity to invoice. Delete the invoice line: Yes/No". Select Yes to delete the Invoice line, or select No to return to the 'Commit Lots & Serial Numbers' window.
 

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